Features
Everything in one workspace
Every tool a UK landlord needs to protect rent income, stay compliant, and act fast when payments stop.
Features
Built for the reality of property management
Not a generic property app. STEMHQ is purpose-built for landlords and portfolio managers who deal with arrears, compliance pressure, and rent income operations every day.
Arrears dashboard
See every tenant's rent status at a glance. Colour-coded risk levels, days overdue, and balance owed - updated in real time as you record payments.
Global search
Search properties, tenants, postcodes, and navigate anywhere in the app instantly from the header. Cmd+K or Ctrl+K from any page.
Tenant case file
Every tenant has a complete case file with overview, contacts, payments, escalation, deposit, statutory compliance, documents, and a full audit log.
Portfolio analytics
Collection rate, total rent roll, arrears exposure, and compliance heatmap across your entire portfolio.
Rent Roll
£7,240/mo
Arrears
£2,060
Collection
91%
W.HMO
Parkside
Oak Ave
Victoria
Compliance vault
Track Gas Safety, EICR, EPC, HMO licences, and Fire Risk Assessments. Automatic expiry alerts across your whole portfolio.
HHSRS hazard tracker
Log and track all 29 HHSRS hazard categories per property with severity, inspection dates, and resolution status.
Statutory compliance checklist
Per-tenant statutory tracker with progress bar covering tenancy start date, written statement, RRA 2026 Info Sheet, and How to Rent guide.
Notice Tracker
Portfolio-wide notice ledger for Form 3A Section 8 notices and legacy Section 21 cases still in court during the transitional period.
Section 21 notices are abolished
No new notices can be served from 1 Apr 2026.
Form 3A Section 8 notice wizard
Court-ready Form 3A generator. Select grounds, auto-calculate notice periods, verify compliance checklist, and download or email the PDF directly to the tenant.
RRA 2026 Information Sheet
One-click email of the official government Information Sheet. Served date recorded automatically with a delivery receipt saved to the document vault.
Send via email
Kevin Nguyen
kevin@example.com
APA managed payment requests
Email Alternative Payment Arrangement letters to councils for UC/benefits tenants with a UC impact warning confirmation step before sending.
Confirm before sending
This will redirect Kevin's UC housing payment to you.
Court evidence pack
Compile a complete court bundle: rent ledger, certificates, deposit protection, and Form 3A summary in a single PDF.
Escalation workflow
Five-step arrears escalation: informal contact, formal letter, APA, Section 8, court claim. Each step timestamped for the audit log.
Solicitor escalation portal
Invite your solicitor to a read-only, per-tenant case pack under a GDPR-compliant Data Processing Agreement. Every action is logged in an immutable audit trail. Revoke access the moment proceedings conclude.
M. Davies - BW Legal
SRA 123456
Maintenance triage
Automated repair ticket classification - Emergency (24hr SLA), Urgent (14-day HHSRS), Routine - with contractor database and one-click email dispatch.
Tenant repair portal
Share a unique link with tenants so they can report repairs without an account. Categorised dropdown auto-classifies severity and alerts you instantly.
Maintenance Request
Whiterose HMO
Type of issue
Pet management
Manage tenant pet requests under RRA 2026. Track requests, decisions, conditions, and documentation per tenancy.
Knowledge Hub
Built-in legislation library, upcoming changes timeline, useful links, and step-by-step how-to guides for every key workflow.
Agent workspace
Multi-branch command centre for letting agents. See arrears, compliance, and collection rates across your whole client book.
White-label landlord portals
Branded read-only portals for each landlord client showing their portfolio, arrears, and compliance health in real time.
Properties
6
Arrears
£2,060
Collection
91%
Client management
Onboard landlord clients in seconds and manage their tenancies, certificates, and RRA 2026 deadlines without spreadsheets.
F. Hussain
Self-landlord
S. Patel
HMO operator
J. Williams
Portfolio
Showing 21 of 21 features
Solicitor escalation
Share your case pack. Stay compliant. Keep control.
When rent arrears escalate to court, you need to share documents with your solicitor quickly and securely. STEMHQ gives solicitors a read-only portal under a GDPR-compliant Data Processing Agreement, with a full audit trail and access you can revoke the moment proceedings conclude.
How it works
Invite your solicitor
Enter their email address, law firm name, and SRA number. STEMHQ sends a secure invite by email with a time-limited access token.
DPA acceptance on first login
Before any data is visible, the solicitor reads and accepts a Data Processing Agreement. This satisfies your obligation under UK GDPR Art. 28.
Scoped read-only access
The solicitor sees only the specific tenant's case pack: rent ledger, notices, certificates, and deposit compliance. No other tenants or properties.
Immutable audit log
Every action is recorded with a UTC timestamp and IP address: invite sent, DPA accepted, case viewed, document downloaded.
Revoke anytime
When proceedings conclude or you change solicitor, revoke access with one click. The invite token is immediately invalidated.
The legal context
UK GDPR and the Data Processing Agreement
GDPR Art. 28Sharing a tenant's personal data with an external solicitor makes them a Data Processor under UK GDPR. Article 28 requires processing to be governed by a written contract setting out the subject matter, duration, nature, and purpose of the processing. STEMHQ's built-in DPA acceptance flow satisfies this requirement before any data is accessed.
Data minimisation
GDPR Art. 5(1)(c)UK GDPR Art. 5(1)(c) requires personal data to be limited to what is necessary for the purpose. Solicitor access in STEMHQ is scoped strictly to the single tenant whose case is being litigated. Your solicitor cannot see other tenants, other properties, or any financial data beyond the specific case pack.
Accountability and the audit trail
GDPR Art. 5(2)The accountability principle requires you, as Data Controller, to demonstrate compliance if challenged. STEMHQ's access log is immutable and captures every event with a timestamp and IP address. If your data practices are ever queried, you have a complete record of what was accessed and when.
SRA registration and RRA 2026 proceedings
SRA + RRA 2026Solicitors practising in England and Wales must be registered with the Solicitors Regulation Authority. Entering the SRA number at invite time lets you verify their registration at sra.org.uk before granting access. Under the Renters' Rights Act 2026, most possession proceedings now route through court, making solicitor access to rent ledgers, Form 3A notices, and deposit compliance documentation a standard step in arrears cases.
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